FREQUENTLY ASKED QUESTIONS

1. What services do you offer?

We offer speech therapy, occupational therapy, and dietetics services for all ages. Services are available:

• In clinic (Moncton only)

• At home

• In community (daycare, school, work, etc.)

• In teletherapy (secure video conferencing)

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2. What does teletherapy consist of?

Teletherapy allows you to receive services virtually, using a secure platform, from your home or any other location. The sessions are interactive and tailored to your needs.

 

3. What are the advantages of receiving services at home or in a daycare center?

• These options allow you to:

• More comfort for the child or adult

• Direct observation in the everyday environment

• A better generalization of skills

 

4. How can I make an appointment?

• You can send us an email or fill out the form on our website, under the Contact tab.

 

5. Do you offer direct billing?

• No, not at the moment. We'll send you a detailed receipt that you can use to claim online.

 

6. What happens if I have to cancel a session?

• Please inform us as soon as possible. Fees may apply for last-minute cancellations or no-shows, as detailed in our consent form.

 

7. Are the services available in French and English?

• Yes, our therapists offer services in both languages ​​according to your preferences.

 

8. How do the first sessions go?

The first session (mandatory consultation) generally includes:

• An assessment of needs

• A discussion of objectives

• The development of a personalized plan

 

Following the consultation, the professional will explain the next steps. These usually include an evaluation (the client may need more than one evaluation session) and follow-up therapy/dietary treatments, if necessary.